Institute of Information Development Pvt. Ltd. offers a complete range of support service to protect and cover your network. Because of the complexities and mission critical nature of the network's role in keeping your business running, we firmly believed in proactive maintenance.

The centerpiece of network support and integration services is a comprehensive approach to maintain and support your network and IT infrastructure.

Uptime is managed by the service offering that provides total support, troubleshooting and resolution services for mission-critical IT systems 24 x 7 x 4. It is designed to deliver optimal network performance.

With manageable and predictable charge, we balance a host of critical IT services including high-level strategic planning and consulting that provide you with effective, proactive system planning, monitoring, and regularly scheduled maintenance.

The following are the main support services that we offer to our clients:

Design and Implementation

If you have purchased new hardware from an external source or have existing hardware that requires reconfiguration then this service can help you.

We specialize in the installation of various types of networking hardware including routers, switches, ASAs and many more. Besides these, we can provide support for the design and implementation of mission-critical data networks like networks of banks and so. go thru the service

Support Contracts

Institute of Information Development Pvt. Ltd. offer a complete range of Maintenance Support Agreements to protect and cover your network in the event of breakdown or failure. Our contracts are designed to be flexible and provide as much protection as you require from single items of equipment such as servers to complete and comprehensive network cover. All our contracts can be tailored to meet a two, four or eight hour engineer response time and include telephone support. go thru the service

Client/Server Solutions

Institute of Information Development Pvt. Ltd. specialize in the installation and maintenance of computer networks based on the latest technology. We will supply, install and configure a new network expertly designed to meet the requirements of your business using cutting edge technology. go thru the service

VPN and Remote Access

We utilise the latest Virtual Private Networking technology and equipment from leading manufacturers such as Cisco Systems to provide completely secure access to your internal network across the Internet... go thru the service

Help Desk Service

Take a big step toward making your business more profitable, productive, and competitive. Be alert that network security is the crucial element for business continuity. go thru the service

Remote Technical Support

If you have the wish, we can connect to your network from anywhere to support you. This ability to provide remote on-demand, anywhere-to-anywhere support to our clients puts our support above the rest.

This requires the agreement of second party to let us access their networks according to the requirement of the support team, and if any legislative issues arise, we will not liable to the issue.