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Telephone Support
Our highly trained engineers will provide telephone support in a bid to
resolve the problem and get your system running again as quickly as
possible.
Fast, onsite response
An engineer will be onsite within 4 hours of reported failure of critical
equipment such as servers or network switches/hubs.
Loan Equipment
We will provide loan equipment if the failed item is not repairable
onsite. In the event of PC failure, a loan computer will be provided and
data transferred to the loan and back again once your computer has been
repaired.
Remote Support (if available)
We will connect into your network from our head office in Milton Keynes
(if the facility to do so exists) and attempt to resolve your faults.
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